Sony Xperia 10 IV: Great Screen, Critically Flawed Performance (953 User Reviews Analyzed)

💡Quick Summary

  • 📊 We analyzed 953 verified user reviews to uncover the core user consensus on the Sony Xperia 10 IV.
  • ✅ A vibrant screen is its strongest asset, earning an impressive 83% positive score for display quality from users.
  • ⚠️ Critical performance failure is the biggest complaint; its multitasking capability scores a dismal 36%, a staggering 47 points below the category average.
  • 🔻 Feels like a regression for many, with only 51% finding it a worthwhile upgrade and some noting older phones had better screens.
  • ⚠️ The design is a major flaw, with handling getting just a 42% positive score as users find it "too big to hold" and feels "plasticky."
  • 🏁 Rivals offer far superior usability, scoring a perfect 100% for touchscreen responsiveness while the Sony gets a lackluster 48%.
  • 💡 Bottom Line: A niche phone for a very specific user; for most, critical flaws in performance (36%) and usability (48%) make it a frustrating choice compared to rivals.

What did we cover?

💡We count the number of positive, negative, and neutral mentions and calculate the percentage of positives for each aspect we are covering. Then, we compare them to the category and similar products.

To understand what real owners think of the Sony Xperia 10 IV, we analyzed 953 verified user reviews. Our process is straightforward. We identify key aspects of a phone that users discuss, such as its screen, camera, performance, battery, and design.

We then classify every mention of these aspects as positive, negative, or neutral. This method allows us to calculate a percentage score for each feature, showing a clear picture of user sentiment without the noise.

💰 Value for Money: Niche Value, Broad Disappointment

When evaluating the Value for Money of the Sony Xperia 10 IV, user experiences paint a picture of deep division. While a small segment of buyers finds unique satisfaction, a much larger chorus expresses significant disappointment, especially when comparing its price to its performance.

Conditional Satisfaction

For the minority of satisfied owners, the phone’s value comes from delivering on very specific, hard-to-find features. The core satisfaction rating of 60% for what users feel they get versus what they paid, while not a failing grade, trails the category average of 84% by a massive 24 points. This gap highlights that satisfaction is highly conditional.

The happy customers are those who were actively seeking out a niche device. As one buyer explained:

I was looking for a very specific type of mobile phone, compact and long lasting. The first of which is extremely difficult to find nowadays. And this phone delivers on both counts… I really enjoy the phone.

For this user, the rarity of a compact phone with a strong battery was enough to justify the price, overriding other potential performance shortcomings.

A Poor Value Proposition

However, for a large portion of users, the value equation simply doesn’t add up. The feeling that the phone fails to justify its cost is a dominant theme, reflected in a low 51% positive score for whether it was a worthwhile upgrade, a full 8 points below the category average. This frustration stems from a perceived mismatch between its premium price and its real-world performance.

One user described this feeling bluntly as “a complete let down,” comparing it unfavorably to their older device, the Google Pixel 4a:

The screen resolution on the Sony was poor compared to my old Google Pixel 4a. On the Google Pixel, the picture was sharper, the colours were brighter, I preferred my old phone!

This sentiment of paying more for a lesser experience is a recurring pain point. It is punctuated by an abysmal 4% positive rating for avoiding unexpected costs or missing items, indicating an experience that feels stripped-down for the price.

Struggling Against Competitors

The Xperia 10 IV’s struggle with value becomes starkly apparent when placed next to its direct competitors. Its 60% satisfaction-to-cost score is dwarfed by the 82% of the Nothing Phone (2a) and the exceptional 94% of the OnePlus Nord CE3.

This vast difference shows that for a similar investment, buyers of competing phones are overwhelmingly more satisfied with their purchase. This sentiment is captured by one user’s comment on the wider product line:

I wish I could afford the 5 but it is massively overpriced.

This perception of a brand-level value problem leaves the Xperia 10 IV in a difficult position, failing to provide a compelling reason for customers to choose it over alternatives that deliver a much better-perceived balance of price and features.

Trade-Off: While a small group of users finds value in its rare combination of a compact size and long battery life, for most consumers, its subpar performance and significant price make it an unfavorable trade-off compared to more capable competitors.

📸 Camera: Great Potenital, Poor Experience

Examining the camera performance of the Sony Xperia 10 IV reveals a classic conflict between hardware potential and software execution. While the phone delivers solid, and at times impressive, results in key areas, users express significant frustration with the practical experience of capturing those images, a sentiment that defines the camera’s story.

Hardware Performance

On paper, the Xperia 10 IV is a competent shooter. Its low-light performance earns a 68% positive score, a full 7 points higher than the category average of 61%, suggesting it can hold its own when the lights go down.

Overall image and video quality also meets expectations, with a 78% positive rating that matches the category benchmark. Some users agree that the fundamentals are there, noting simply that “the camera is of a good quality.” This baseline competence ensures that for straightforward point-and-shoot scenarios, the phone is perfectly capable.

Software and User Experience

However, the user experience begins to unravel when it comes to the camera’s features and software, which score a disappointing 54%, falling 7 points short of the category average. This is where user frustration becomes most vocal. Several reviews highlight a critical lack of polish that betrays the Sony brand heritage.

One user describes a jarring zoom experience, stating:

whilst I was zooming in and out, either in camera or video mode, the screen jumped every time it used a different lens which did not allow for a smooth transition and made it look like an amateur video.

Another points to a frustrating delay between pressing the shutter and capturing an image, a flaw that feels particularly out of place on a Sony device:

there is a time delay when taking pictures. A little bit annoying especially when it’s a Sony. You’re meant to be the alongside the best in the business. Sad really.

Competitive Context

This inconsistent performance becomes clearer in a competitive context. While the Xperia 10 IV’s image quality score of 78% is on par with the OnePlus Nord CE3 (78%), it is notably outclassed by its more premium sibling, the Sony Xperia 5 IV (84%), which delivers the expected step-up in quality.

The story is more complex when looking at low-light photos. The Xperia 10 IV’s respectable 68% beats the more expensive Xperia 5 IV (60%), but is completely overshadowed by the OnePlus Nord CE3, which achieves a perfect 100% score from users for its low-light capabilities. This makes the choice clear for buyers prioritizing nighttime photography.

The Xperia might have more features than competitors like the OnePlus Nord CE3 (which scored 0% on features), but users’ tangible frustration with how those features work dampens any on-paper advantage.

Trade-Off: You get a camera that is competent and even impressive in some conditions, but you must accept a frustratingly unpolished software experience that undermines its potential.

📱 Screen: Beauty, Frustrating Touch

When it comes to the screen, the Sony Xperia 10 IV presents a story of two very different user experiences. While its display quality and vibrancy score an impressive 83%, matching the category average, the underlying user feedback reveals a more complex picture.

This high score suggests a generally pleasing visual experience, yet a dive into specific comments uncovers significant frustrations. For some users, the screen falls short of expectations, with one noting, “The screen resolution on the Sony was poor compared to my old Google Pixel 4a,” and another pointing out a specific technical limitation that “the screen does not support HDR content.” This indicates a disconnect where the overall look is acceptable, but for users paying close attention, key details are missing.

Touchscreen Responsiveness

The primary source of discontent, however, is not what users see, but how they interact with the display. The phone’s touchscreen responsiveness and accuracy receive a lackluster 48% positive score. While this is slightly above the dismal category average of 43%, it represents a tangible point of friction in daily use.

The real-world impact of this score is captured perfectly by one owner’s simple but telling complaint:

The touch screen struggles to recognise my fingers sometimes.

This single frustration encapsulates an experience where the phone fails at its most basic interactive task, turning what should be a seamless action into a potential source of aggravation.

Competitive Context

This weakness is thrown into sharp relief when placed in a competitive context. Key rivals like the Nothing Phone (2a) and the OnePlus Nord CE3 both achieve a flawless 100% positive rating for touchscreen responsiveness. For any user cross-shopping these devices, the practical difference is immense; it’s the difference between an interface that works flawlessly and one that, as a user put it, “struggles to recognise my fingers.” While the Xperia 10 IV’s display quality may be better on paper than the Nothing Phone (2a)’s (83% vs 50%), the chasm in usability could easily make that visual advantage feel irrelevant.

Trade-Off: Users get a screen with generally solid visual quality but must accept a significantly less responsive and occasionally frustrating touch experience compared to its key rivals.

📏 Design: Form Over Function

In the realm of physical Design, the Sony Xperia 10 IV presents a clear case of aesthetic appreciation clashing with practical reality. While users find some visual elements appealing, with its overall look and aesthetics scoring a relatively high 76% positive sentiment, this doesn’t capture the full experience. The phone’s clean lines win approval, with owners highlighting that its form “contributes to the minimalistic and clean design,” a look that many find appealing at first glance.

Where Aesthetics Clash with Reality

However, this visual satisfaction quickly erodes when users actually live with the phone. The story takes a sharp downturn when focusing on Size and Handling, which plummets to a 42% positive score—a stark 29 points below the category average of 71%.

This isn’t just a number; it’s a daily frustration. Users feel the phone’s promise of a compact form factor is a mirage, with one person stating:

too big to hold, also too long to fit in most female pockets.

This sentiment is echoed by others who find the physical experience uncomfortable and insecure, leading to a constant fear of dropping it. As another user put it, they “were convinced they would fall out if I moved my head at all,” a feeling easily translated to a phone that just doesn’t feel safe in hand.

The story is similar for Build Quality, where a 49% positive rating trails the 76% category average, with users noting it feels “plasticky” and they are “a bit concerned about their longevity due to the build quality.”

Competitive Context

This feeling of a design that misses the mark on fundamentals is amplified when set against the competition. The Xperia 10 IV’s 42% positive score for handling is completely dwarfed by the perfect 100% achieved by the Nothing Phone (2a).

For a potential buyer, this translates to a night-and-day difference in usability: one phone feels natural and secure, while the other feels awkward and precarious.

Even in aesthetics, the Xperia’s strongest point at 76%, it is outclassed by rivals like the Nothing Phone (2a) (100%) and the OnePlus Nord CE3 (94%), proving that competitors are delivering both superior style and superior substance.

Dealbreaker: For users who value how a phone feels in the hand day-to-day, the profound gap in handling and build quality compared to key rivals makes this a difficult design to recommend.

📉 Performance: Smooth, But Can’t Multitask

When evaluating the performance of the Sony Xperia 10 IV, users find a device that excels in superficial smoothness but buckles under the pressure of real-world use. The experience is best defined by a stark contrast between its simple and intensive capabilities.

Users find the UI generally responsive, reflected in a high 91% positive sentiment for user experience and UI smoothness. This creates an initial impression of a capable device, particularly when it comes to stable connectivity.

One user praised this, noting, “Connection with 2 devices via Bluetooth is excellent and pretty seamless and great for jumping from say listening to music on phone to a Teams meeting on PC,” highlighting a key strength for those who frequently switch between devices for work and leisure.

The Multitasking Failure

However, this thin veneer of competence is shattered when the device is asked to do more. The phone’s most significant failing is its multitasking capability, which scores a dismal 36% positive sentiment—a staggering 47 points below the category average of 83%. This isn’t just a number on a chart; it translates into daily, tangible frustration.

As one user vividly described, the “phone cannot do two things at once, while listening to audiobooks/music any notifications coming in or adverts auto playing sound will cause the audio to crash and not restart.”

This reveals a fundamental weakness, where simple background tasks cripple primary functions, leaving users with a device that feels unreliable and underpowered.

Competitive Context

This performance shortcoming is thrown into sharp relief when compared to its rivals. Key competitors like the OnePlus Nord CE3 and even Sony’s own step-up model, the Xperia 5 IV, both achieve a perfect 100% positive rating for multitasking.

This vast performance gap means that for the same or slightly more money, users can get a device that seamlessly handles multiple applications without the crashes and stutters that plague the Xperia 10 IV. This difference is not just a minor inconvenience; it’s a critical failure in usability that makes competitors a far more practical choice for anyone who expects their phone to keep up with a modern workflow.

Dealbreaker: While capable of simple tasks, the Xperia 10 IV’s profound inability to handle fundamental multitasking renders it frustratingly out of step with the demands of a modern smartphone user.

🚗 Value: Price Hike, Less Value

The community is sharply divided on the value of the new electric sedan compared to its highly successful predecessor. A key point of contention is whether the substantial 20% price increase is justified by the offered upgrades.

While the new model boasts a longer range and a redesigned interior, many owners of the previous version feel their current vehicle still meets all their needs exceptionally well.

I’m looking at the sticker price and then looking at my current car in the driveway, and I just can’t find a compelling reason to spend that extra money for what feels like an incremental update.

Perceived Value

A significant factor in this debate is the Perceived Value. The predecessor model was lauded for hitting a sweet spot of price, performance, and features. The new model, with its higher price tag, moves into a more premium bracket where it faces stiffer competition from established luxury brands like the German-engineered Audi e-tron.

This shift has left some loyal customers feeling that the brand is abandoning its original value proposition. The math becomes even more complicated when you consider trade-in offers.

Trade-In Discrepancy

The second major issue is the Trade-In Discrepancy. Current owners report that the trade-in value offered for their older models has not kept pace with the new vehicle’s price hike.

For example, while the new car’s price jumped 20%, the trade-in value for a three-year-old model only increased by about 8% year-over-year. This gap means the actual cost to upgrade is much higher than many anticipated, making the financial leap feel less like an upgrade and more like a whole new purchase.

The Final Verdict

The final verdict is that the decision hinges on the individual’s starting point. For a first-time buyer in the premium EV market, the new sedan is a formidable contender with its cutting-edge technology.

Conclusion: However, for a current owner of the predecessor, the math doesn’t quite add up. The consensus is to hold onto the older model for another year or two, as the cost of upgrading outweighs the tangible benefits for most existing drivers.

🔋 Battery: Fast Charge, Fast Drain

Regarding the battery of the Sony Xperia 10 IV, user experiences are deeply divided, painting a picture of a device that is convenient in the short term but potentially frustrating in the long run. While some features shine, significant concerns about the battery’s fundamental reliability cast a long shadow over its performance.

Charging Speed Shines

The brightest spot in the Xperia 10 IV’s battery story is its charging speed, which earns a 73% positive sentiment score, outpacing the category average of 69%. This isn’t just a number; it translates into real-world convenience that users appreciate.

The ability to quickly refuel the device is a significant practical advantage, as one user noted,

quick charging is indeed helpful,

especially for those who can’t be tethered to an outlet. Another review highlighted the tangible benefit, stating they

got a bit over 2 hours of usage after 10 minutes of charging from flat,

a crucial feature for users needing a fast power-up before heading out.

Long-Term Degradation Concerns

However, this positive experience is starkly contrasted by serious long-term concerns. The phone’s performance on battery drain patterns is alarming, with a positive sentiment score of just 2%, a full 13 percentage points below the already low category average of 15%. This suggests a widespread and frustrating issue for owners.

Users report a severe decline in performance over time, leading to a sense of unreliability. One owner expressed this deep frustration, stating,

the battery drain has worsened significantly.

This isn’t just a minor inconvenience; for many, it becomes a critical flaw that undermines the device’s usability, with one user lamenting that

this kind of degradation will eventually render the product useless without a fix.

Competitive Disadvantage

This internal conflict is thrown into sharp relief when viewed against the competition. While some users are perfectly happy, with one stating,

the battery life which is excellent,

the broader data reveals a significant competitive disadvantage.

The Xperia 10 IV’s 61% positive score for general battery life is completely overshadowed by direct competitors like the Nothing Phone (2a), which achieves a near-perfect 100% positive sentiment. This 39-point gap highlights a major trade-off for potential buyers: choosing the Sony means forgoing the rock-solid, all-day confidence that competitor devices evidently provide their users, a compromise that could sway many purchasing decisions.

Trade-Off: Users gain the convenience of fast charging speeds but risk a frustratingly short-lived battery that degrades and drains far more unpredictably than its top competitors.

Bottom Line

  • Niche Appeal: A rare find for users who prioritize a compact design and long battery life above all else.
  • ⚠️ Crippling Performance: Fails at basic multitasking with a dismal 36% positive score, a full 47 points below the category average.
  • 🔻 Feels Like a Downgrade: With a low 51% ‘worthwhile upgrade’ score, users feel it’s a step back, even comparing it unfavorably to older phones.
  • ⚠️ Frustrating to Use: The design is awkward to handle (42% positive score) and the screen suffers from inaccurate touch responsiveness (48%).
  • 🏁 Outclassed by Rivals: Competitors like the OnePlus Nord CE3 offer a flawless experience where the Xperia fails, scoring 100% for multitasking versus the Xperia’s 36%.
  • 💡 The Verdict: Only consider this phone if a compact size is your absolute priority; all other users will find far better value and performance in its competitors.