Apple iPhone 16 Plus: A Brilliant Battery Undone by Bugs (513 User Reviews Analyzed)

šŸ’”Quick Summary

  • šŸ“ˆ We analyzed 513 verified user reviews to find the core strengths and weaknesses of the new iPhone 16 Plus.
  • āœ… Battery life is a game-changer, with a 91% satisfaction rating and users reporting two full days of heavy use on a single charge.
  • āš ļø Software is the Achilles' heel, with core stability earning a dismal 12% positive rating due to frequent freezes and connectivity bugs.
  • šŸ“‰ The upgrade feels unjustified, with just a 60% positive score for upgrade justification, leading to a palpable sense of regret.
  • šŸ”» It's a step backward from its predecessor, with software stability scoring nearly half that of the iPhone 15 Plus (12% vs. 21%).
  • šŸ Competitors dominate on key features; the screen's 60Hz display earns a 31% smoothness rating, dwarfed by the Samsung S24+'s 93%.
  • šŸ’” Bottom Line: An excellent choice for first-time iPhone buyers or those with very old models, but a frustrating and bug-ridden "upgrade" for anyone with a recent iPhone.

What did we cover?

šŸ’”We count the number of positive, negative, and neutral mentions and calculate the percentage of positives for each aspect we are covering. Then, we compare them to the category and similar products.

We analyzed 513 verified user reviews for the Apple iPhone 16 Plus. To understand what owners truly experience, our team read each review to identify mentions of key product features—what we call aspects—such as the screen, battery life, and camera performance.

For each aspect, we tallied the positive, negative, and neutral comments to create a straightforward satisfaction score. This method cuts through the noise, turning hundreds of individual opinions into the clear, data-driven insights you’ll find below.

šŸ’° Value for Money: Great First, Bad Upgrade

For the Apple iPhone 16 Plus, the conversation around Value for Money is sharply divided, painting a picture of a phone that delights new buyers but leaves recent upgraders questioning their decision.

The core of its appeal lies in its overall satisfaction for the cost, which earns a strong 89% positive sentiment, a full five points above the category average. For many, this phone hits a financial sweet spot, delivering a premium experience without the premium price tag of its Pro sibling.

One owner, who previously used Pro models, explained the appeal perfectly:

“In the future I think I will save myself some dollars and stick with the base models! You won’t be disappointed. If you like the plus sized phone, get a base model as it’s so much lighter to carry around than the titanium pro models.”

Upgrade Justification

However, this satisfaction is undermined by a significant sense of dƩjƠ vu for existing iPhone users. The justification for upgrading scores a tepid 60%, barely edging out the category average of 59%, revealing a palpable feeling that the new model offers too little that is new.

This sentiment is a recurring theme, with users noting:

“There is VERY little difference. I should have switched to the new Samsung Galaxy, iPhone just isn’t innovative anymore.”

This frustration is compounded by missing items and unfulfilled promises. The lack of an included charging brick continues to be a point of friction, as one user vented:

“Kind of ridiculous that they give a two ended usb-c charger and no cube to go with it.”

For others, the perceived value was diminished by delayed features, with one buyer lamenting:

“The AI features that were promised on this upgrade are not available until next year, if then. I’m very, very sorry I upgraded my phone.”

Peer and Predecessor Comparison

This internal conflict is highlighted when comparing the iPhone 16 Plus to its peers and predecessors. While it improves on the iPhone 15 Plus‘s cost satisfaction by five percentage points, its upgrade justification score remains identical.

This suggests it’s a better phone for the money but not a more compelling reason to switch. The most telling comparison is against the more expensive iPhone 16 Pro, which scores a staggering 15 points lower on overall satisfaction for the cost.

This data strongly suggests that users see the Plus as the smarter buy, a perception echoed by a user who concluded:

“Unless you really value titanium (heavier), 120hz refresh rate on a smartphone (negligible IMO), and a 5x optical zoom (probably the only thing worth it), I highly recommend the 16 or 16 Plus.”

Trade-Off: The iPhone 16 Plus delivers excellent day-to-day satisfaction for its price, but for users of recent models, the incremental improvements may not justify the cost of the upgrade.

šŸ“ø Camera: Almost Perfect Photos

For the iPhone 16 Plus, the story of its Camera is one of exceptional, effortless quality. The powerhouse behind its positive reception is its fundamental image and video quality, which earns an outstanding 91% positive sentiment from users—a full 13 points higher than the category average of 78%.

This isn’t just a number; it represents a tangible satisfaction for users who feel they can reliably capture beautiful moments without being professional photographers. As one owner explains:

“the photo quality that can be produced with ease is amazing!”

Another echoes this, highlighting the immediate, visible benefit that delights users upgrading from older models:

“The photos are very clear and bright with colors.”

Camera Features and Modes

However, the experience isn’t flawless, and frustration emerges around camera features and modes. While still scoring a respectable 74% positive rating, this area is a source of notable friction for some.

The issues aren’t about the final image but the process of capturing it. Users report specific glitches that undermine the phone’s premium feel. One owner expressed this frustration:

“the camera won’t stop focusing and refocusing.”

Another reported a more severe problem:

“Had problems with the camera ill take a picture but it won’t save and sometimes the camera won’t even come up and would have to restart it.”

These experiences, though not universal, reveal a software-side weakness that can mar an otherwise stellar hardware performance.

Positioning Against Pro Models

This positions the iPhone 16 Plus in a fascinating spot within Apple’s own lineup. Its 91% image quality score is a slight but meaningful improvement over the 89% of its predecessor, the iPhone 15 Plus, yet it sits just behind the 93% of its more expensive sibling, the iPhone 16 Pro.

This small gap is the crux of the purchasing decision for many. For a growing number of users, the base model’s quality is so good that the extra cost for the Pro feels unnecessary. One user, who switched from a Pro model, confirmed this:

“I have not noticed any difference in performance or quality… The camera still takes the same great photos as a pro model.”

This sentiment makes the 16 Plus a savvy choice for those who value results over features, especially when others explicitly note that the advanced zoom is the primary differentiator on the higher-end model:

…the “5x optical zoom” is probably the “only thing worth it” on the Pro.

Trade-Off: The iPhone 16 Plus delivers truly exceptional, pro-level image quality that makes it a smart choice for most users, but this comes with the compromise of occasional software glitches and the absence of the specialized zoom features found on its more expensive sibling.

šŸ“± Screen: Beauty vs. Smoothness

The screen on the Apple iPhone 16 Plus presents a story of deep division, where users are simultaneously captivated by its visual prowess and disappointed by a single, glaring omission.

The experience is best understood not as a single score, but as a battle between what is offered and what is expected at this price point.

Exceptional Display Quality

On one hand, the fundamental visual experience is exceptional. The phone achieves a remarkable 96% positive sentiment for its display quality and vibrancy, a full 13 points above the category average. This isn’t just a number; it translates into a tangible, premium feel for users who describe it as having a “massive clear bright screen” that makes them “feel like I have a mini TV in the palm of my hands.”

The generous size, earning an 87% positive score for handling, further enhances this. One owner noted:

The larger screen is a huge bonus for elderly eyes.

For many, this combination of size and clarity makes for an immersive and accessible canvas for everything from movies to daily tasks.

A Glaring Omission: Screen Smoothness

However, this glowing praise is sharply undercut by a significant point of contention: screen smoothness. Only 31% of users express positive sentiment about the phone’s refresh rate, a staggering 44 points below the category average of 75%.

This is a deliberate choice by Apple to stick with a 60Hz display, and it’s a decision that users feel is inexcusable for a premium device. The frustration is palpable in reviews, with one user stating plainly:

There is only one reason why I don’t give 5 stars and it’s the 60 Hz display. I really don’t see how Apple can justify a 60 Hz display on a $900 phone.

Competitive Context

This weakness is thrown into stark relief when placed in the competitive landscape. While the iPhone 16 Plus struggles with a 31% score for smoothness, direct competitors like the Samsung Galaxy S24+ boast a 93% positive rating for the same feature.

The most telling comparison, however, is internal. The step-up iPhone 16 Pro model scores a perfect 100% on smoothness, making it clear to buyers that a faster, smoother screen is a feature being deliberately withheld to encourage a more expensive purchase.

For users aware of the market, this doesn’t feel like a limitation, but a calculated compromise at their expense.

Trade-Off: Users must weigh the phone’s spectacular color and size against a refresh rate that feels jarringly outdated compared to every major competitor and even its own premium siblings.

✨ Design: Beauty vs. Function

Regarding the design of the Apple iPhone 16 Plus, user sentiment is overwhelmingly driven by its visual appeal, which achieves an impressive 92% positive rating, four points above the category average. This isn’t just a number; it represents a powerful first impression and a source of genuine delight for owners.

Users feel a strong emotional connection to the phone’s look, with one gushing,

“I am absolutely thrilled with my new pink iPhone 16 Plus! The moment I took it out of the box, I was struck by its stunning color and sleek design.”

The choice of colors, in particular, resonates deeply, with another owner calling the Teal option “the best colorway I’ve ever seen in my life.” This focus on aesthetics provides a strong foundation of user satisfaction.

Functional Design Frustrations

However, this visual praise is tempered by significant frustration with specific functional design choices, the phone’s weakest factor. While its 50% positive score for design features is surprisingly 10 points above a low category average of 40%, it still means half of the users are left dissatisfied by changes that feel like steps backward.

These aren’t minor quibbles; they are daily annoyances that disrupt the user experience. One owner detailed a common ergonomic issue, stating,

“The screen shot buttons… when I want to raise the volume I mistakenly press those two buttons for a screenshot and it’s so annoying.”

For others, the frustration stems from a perceived lack of meaningful advancement, leading to a sense that

“It’s the same iPhone as all other iPhones before it… iPhone just isn’t innovative anymore.”

The Size & Weight Advantage

This tension between form and function becomes even clearer when comparing the iPhone 16 Plus to its more expensive sibling, the iPhone 16 Pro. The Plus model earns a 71% positive score for size and handling, which is a full 5 points higher than the Pro’s 66%.

The reason for this advantage is a practical one: weight. Pro users who switched to the Plus model specifically highlight this difference as a key purchasing decision. As one user explains,

“If you like the plus sized phone, get a base model as it’s so much lighter to carry around than the titanium pro models.”

This makes the Plus a compelling choice for those who want a large screen without the added heft, even if the size itself can be polarizing, as another user admits,

“the phone is great just not the size!”

Trade-Off: Users gain a beautifully designed and impressively lightweight large-screen phone but must accept divisive physical dimensions and frustrating functional design choices that haven’t evolved.

šŸš€ Performance: Speed Redefines Value

The performance of the Apple iPhone 16 Plus is defined by a feeling of seamless, immediate responsiveness that resonates deeply with its users. Behind its high overall score lies a stellar 95% positive sentiment for its core processing power and speed, a figure that is 12 points higher than the category average of 83%. This isn’t just a technical achievement; for users, it’s about erasing daily friction and feeling a tangible upgrade in their everyday lives.

This is especially true for those moving from older devices, who celebrate a newfound efficiency. As one happy customer explained,

they “noticed an immediate difference – no more waiting for sites to load.”

A Note on Inconsistency

However, the experience is not universally flawless. While the vast majority celebrate its speed, a small but vocal minority report baffling slowdowns that contradict the phone’s powerful specifications. One user, upgrading from a much older model, expressed their frustration clearly:

“It appears things move a bit slower on this phone than my iPhone 12. It’s almost like everything is delayed by a few seconds.”

This rare but significant sentiment highlights that for some, the promised lightning-fast experience fails to materialize, creating a disconnect between expectation and reality.

Competitive Edge and Value

This feeling of enhanced speed becomes particularly sharp when viewed against previous models and competitors. The iPhone 16 Plus’s 95% positive rating for processing speed marks a significant 8-point improvement over the 87% score of its predecessor, the iPhone 15 Plus. This validates the experience of users, one of whom described the upgrade as:

“absolutely amazing. So much faster and efficient.”

More telling is how the 16 Plus’s performance redefines value within Apple’s own lineup. While it outperforms direct competitors like the Samsung Galaxy S24+ (90%), the real story is how its real-world speed makes the premium for the iPhone 16 Pro—which scored a surprisingly lower 75% on this same factor—feel unnecessary to some. As one former Pro user explained after switching,

“Even after using Pro series since ProMotion was introduced, I do not notice a difference at all… the base model iPhones are extremely capable.”

Clear Win: With a significant leap in speed over its predecessor and a real-world fluidity that challenges the value proposition of its more expensive ‘Pro’ sibling, the iPhone 16 Plus’s performance is an undeniable victory for users seeking top-tier speed without the top-tier price.

šŸ’” Software & OS: Smooth UI, Unstable Core

For the Apple iPhone 16 Plus, the story of its Software & Operating System is a jarring tale of two extremes. On one hand, users are captivated by the signature Apple polish in its user interface. The phone’s strongest hidden factor, UI smoothness and overall user experience, scores a solid 74%, matching the category average. This high score is fueled by the relief and delight users feel during setup and daily navigation, especially those upgrading from older devices.

One user, upgrading from an iPhone 7, was dreading the setup process but found immense satisfaction in the simplicity, stating:

“The transfer from my old 7 to the new phone was so easy, if I’m honest I was dreading it but no, turn them both on and place them side by side and done.”

For those switching platforms, the experience can be transformative, with one new owner remarking:

“I had no idea the ‘major’ difference between an Android and IOS! It’s like night and day, at least to me :)”

Software Stability and Reliability

However, this surface-level smoothness conceals a deeply problematic core. The phone’s reliability is its Achilles’ heel, with software stability and issues scoring a dismal 12% positive sentiment—a full 15 points below the category average of 27%. This isn’t a minor annoyance; for many, it’s a source of constant frustration that disrupts basic functionality.

Users report frequent and maddening bugs, from system freezes to critical connectivity failures. One owner detailed their experience:

“My phone will show it is connected to the network… Boom data connectivity randomly stops working… Nothing fixes this problem other than restarting the phone. Which is extremely frustrating.”

The issues extend to core integrations like CarPlay. Another user shared their frustration, explaining that it is “a horrible backward movement for Apple!” because it simply “doesn’t work on iPhone 16 with ios18.”

Competitive and Historical Context

This lack of stability becomes even more glaring when placed in competitive and historical context. The iPhone 16 Plus actually represents a regression from its predecessor, the iPhone 15 Plus, which scored nearly double on software stability at 21%.

Furthermore, key competitors are leaving Apple in the dust. The Samsung Galaxy S24+ not only boasts a more stable system with a 29% positive score in that area, but it also dominates in AI features, scoring 81% to the iPhone 16 Plus’s 61%.

This 20-point gap in AI-driven functionality is not lost on users, with some feeling Apple’s offering is underdeveloped, stating:

“It should have AI as standard to compete with other phones of similar price.”

For some former Android users, the iPhone’s bugs were enough to send them back, as one frustrated customer explained:

“I tried the new iPhone 16 plus… but it got me very frustrated trying to sort it all out… it was returned and I have now got a new Samsung.”

Trade-Off: Users are forced to choose between a beautifully designed but deeply unreliable operating system and more stable, feature-rich alternatives from competitors.

šŸ”‹ Battery: Two-Day Powerhouse

Regarding its battery, the Apple iPhone 16 Plus delivers a performance that goes beyond simple all-day use and fundamentally changes how people interact with their device. The driving force behind this is its exceptional battery life, which earns an extraordinary 91% positive sentiment from users.

This score isn’t just high; it’s a full 17 percentage points above the category average of 74%, a difference that translates into a tangible sense of freedom and reliability. Users are not just seeing incremental gains; they’re experiencing a new standard of endurance.

Unprecedented User Freedom

For many, this has eliminated daily charging anxiety. One happy owner reported:

The battery is great too, I can get two full days without the need to charge with heavy use,

while another noted it can last:

sometimes 3 to 4 days when usage is light.

This longevity provides a profound sense of security, as one user put it:

It’s safe to go out and play. Don’t worry about losing contact.

However, the experience a user has when the battery eventually does run down reveals a small but consistent point of frustration. While the battery’s performance is celebrated, the transition to a new charging standard has created an out-of-box annoyance for longtime Apple users.

The Charging Cable Caveat

This isn’t about slow charging, but about the included cable itself. One user upgrading from an older model expressed their disappointment:

I’m also a bit disappointed with the charging cord as it’s a double sided C-port which is completely useless for the apple charging connector I already have.

Another was caught by surprise, highlighting an unexpected friction point in an otherwise seamless experience:

I didn’t realise it was a different connection to my old phone until the battery needed charging.

This outstanding endurance becomes even more significant when placed in competitive context, especially within Apple’s own lineup. The iPhone 16 Plus’s 91% positive score for battery life dramatically outshines that of its more expensive, feature-rich sibling, the iPhone 16 Pro, which sits at just 62%.

This staggering 29-point gap makes the Plus model the clear choice for anyone prioritizing stamina. This isn’t just a spec sheet win; it’s a practical advantage that sways purchasing decisions.

Winning Over Pro Users

Even an experienced iPhone Pro user, who switched to the Plus model, explained the appeal:

I’ve always owned Pro model iPhones but this time opted for the base model in the Plus size… The most impressive feature for me is the battery. It is a beast! This is the first time I have owned an iPhone where I only need to charge it every second night.

Clear Win: For users prioritizing endurance, the iPhone 16 Plus’s battery life isn’t just an improvement; it’s the most compelling reason to choose it over any other model in the lineup, including its Pro counterpart.

Bottom Line

  • āœ… Stellar Battery Life: The phone’s best feature is its marathon battery, earning a 91% positive rating and letting users go 2-3 days on a single charge.
  • āš ļø Critical Software Flaws: The biggest complaint is software stability, which scored a dismal 12% positive rating due to frequent system freezes and connectivity failures.
  • šŸ“‰ An Uninspired Update: With a tepid 60% “upgrade justification” score, users feel it’s the “same iPhone” and a poor value for those on recent models.
  • šŸ”» Worse Than Its Predecessor: It’s a regression in reliability, with a software stability score (12%) nearly half that of the iPhone 15 Plus (21%).
  • šŸ Outclassed by Competitors: The 60Hz screen is a major weakness, with a 31% smoothness score that is dwarfed by the Samsung Galaxy S24+’s 93%.
  • šŸ’” The Verdict: A battery champion for new buyers, but a frustrating and buggy choice for recent upgraders seeking a truly modern flagship experience.